Privacy Policy

Last updated: June 2026

Information We Collect

When you contact Refresh Cleaning through our website, request a quote, or use our services, we may collect information you voluntarily provide, including your name, phone number, email address, service address, and details about the cleaning services you are requesting. We also collect limited technical information automatically, such as your browser type, device, and general usage data, to help our website function properly.

How We Use Your Information

Information you submit to us is used only for communication, providing estimates, scheduling, and customer support. Specifically, we use your information to:

• Respond to your inquiries and quote requests
• Prepare and deliver service estimates
• Schedule, confirm, and manage appointments
• Provide customer support and follow-up
• Send service-related updates regarding your bookings

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Contact Forms

Our quote request form collects the details necessary to respond to your request. Submissions are processed through a secure third-party form provider and delivered to our team by email. The information you provide through the form is used solely to contact you and prepare your estimate.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. We may use analytics tools, such as Google Analytics, to collect anonymous, aggregated statistics about website traffic and performance. For more detail, please see our Cookie Policy.

Third-Party Services

We rely on trusted third-party services to operate our website and business, including form processing, web hosting, and analytics providers. These providers may process limited data on our behalf and are expected to maintain appropriate safeguards. We are not responsible for the privacy practices of external websites that may be linked from our site.

Data Protection

We take reasonable administrative and technical measures to protect the information you share with us against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

User Rights

You have the right to request access to the personal information we hold about you, to ask that it be corrected or updated, and to request that we delete it where applicable. To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, you can reach us at:

Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The latest version will always be posted on this page with an updated revision date.